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Delivery Specialist

Job No: HG1443
Location: Toronto

 

 

Audi Midtown Toronto is currently looking for a Delivery Specialist to join their team in Toronto. The Delivery Specialist is responsible for assisting in coordinating the dates and times of all new and pre-owned vehicle deliveries. They will also be responsible for following up with customers post-delivery to address any questions/concerns the customer may have following the delivery. The Delivery Specialist will be working directly and indirectly with all dealership departments to ensure that delivery schedules are met and customers' expectations are fulfilled. The successful candidate will be responsible for personalizing each delivery through customer qualifying and communication of preferred settings (i.e. door locks, lighting, Bluetooth devices, cellular, satellite radio, Audi Assist and more).

Audi Midtown Toronto has been voted the Number 1 Audi Volume Dealer in Canada. This dealership also boasts a state-of-the-art, 7-story area of 170,000 square ft. and a 25-car indoor new vehicle showroom! And not only does Audi Midtown Toronto offer top quality sales and service assistance, but they also offer a great selection of parts and accessories that will transform your Audi into a vehicle that is uniquely equipped to fit your lifestyle.

Audi Midtown Toronto is a proud member of The Humberview Group - one of Ontario's leading automotive dealer groups and an award-winning Employer of Choice. As automotive specialists, we represent 20 stores, 17 brands and 5000 vehicles. At HG, we put people first, because without them, we couldn’t possibly deliver on our promise of serving you better, each and every day.

Job Duties:

  • Ensuring all deliveries are thoroughly detailed, gassed up, licensed and free from any defects or warning lights, in essence, the vehicle should be presentation-ready!
  • Ensuring the appropriate amount of time is allotted for each delivery.
  • Marketing of financial services products and/or parts accessories.
  • Develop sales processes that will provide additional revenue to the Sales and Parts Departments.
  • Ensuring that customers clearly understand their vehicle features and benefits.
  • Providing service tours for each delivery to familiarize each customer with the process when bringing their vehicle in for service.
  • Earn and promote the perfect delivery and perfect SSI respectively.
  • Other duties as required.

What We Look For:

  • Ability to speak Mandarin/Cantonese is strongly preferred.
  • A professional appearance and a positive, cordial attitude at all times.
  • Valid G driver’s license.
  • The capability to work in a fast-paced and ever-changing environment to exceed customer expectations.
  • Excellent phone and email etiquette.
  • A flexible work scheduled (with the ability to work evenings and Saturdays).
  • A knowledge and passion for the Audi brand and its related products and features.
  • Above average knowledge of the latest technological trends.
  • Knowledge of dealership processes is considered an asset.
  • Interest in career growth, potentially into an Audi Brand Specialist role. 

What We Offer: 

  • A state-of-the-art 7 story, 170,000 sq. ft. Audi facility.
  • 25-car indoor new vehicle showroom.
  • Competitive benefits and compensation packages. 
  • An incredible opportunity for advancement within the organization.
  • A leadership team that trains and mentors its staff to ensure success for new team members.
  • No Sunday or holiday work, more time for your family.
  • A fun place to work!

We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process. We thank all candidates, but only those selected for an interview will be contacted.

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About Us

20 stores. 17 brands. 5000 vehicles, 1 promise: Serving you better, each and every day. Since 1962, we've grown to become one of the largest dealer groups in Ontario. We serve thousands of happy customers every year, thanks to our huge vehicle network, fantastic incentives, and award- winning customer service. We believe world class service takes world class people, which is why we look to hire individuals who support our serve philosophy.

Hadi Chmait

Hadi

Working with The Humberview Group doesn't feel like work at all. It's so family-oriented here that I feel so at home and relaxed when working. I have been working here for almost 3 years and my managers and fellow team members have helped me become a seasoned sales representative and most importantly a better person.

Hadi Chmait

Sean

The Humberview Group is a great place to work! It is a very positive environment and has a good corporate culture. I feel that I am able to come to work and perform at my best because my managers are very supportive and constructive with all feedback and help me to progress in my role.

Hadi Chmait

Mary

As an immigrant 4yrs ago, beyond just a workplace, The Humberview Group has become my home away from home. Their commitment to promoting work-life balance is not just lip service but is a part of their culture where they go above and beyond ensuring one’s growth personally and professionally. Working for HG is not just a job, it’s a fulfilling journey where every Team Member is valued and empowered to succeed.