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Service Greeter

Job No: HG1504
Location: North York

 

City Buick Chevrolet Cadillac GMC is currently looking for a Lot Attendant to join their team in North York. The Lot Attendant is responsible for receiving and assisting customers in the Service department.

City Buick Chevrolet Cadillac GMC has been serving the Greater Toronto Area, including North York, East York, and Scarborough from their location of 1900 Victoria Park Avenue, continuing to offer their customers exceptional service. As a member of The Humberview Group, City gives you access to a long tradition of customer service excellence and vehicle choice. They pride themselves on no-pressure sales. Instead, they help you find your ideal vehicle by listening to customer wants and needs.

City Buick Chevrolet Cadillac GMC is a proud member of The Humberview Group - one of Ontario's leading automotive dealer groups and an award-winning Employer of Choice. As automotive specialists, we represent 21 stores, 19 brands and 5000 vehicles. At HG, we put people first, because without them, we couldn’t possibly deliver on our promise of serving you better, each and every day.

Please note that this is a full-time permanent role. 

 

Hours: Monday - Friday, 8 am - 5 pm. Rotational Saturdays.

 

Job Duties:

  • Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions, and directs them to the appropriate person or location.
  • Controls service traffic flow and parking. 
  • Determines if customers coming into service have an appointment. Records customer's name, VIN, tag number, mileage, and existing vehicle damage. 
  • Assists lot attendant with duties at the service counter and in the service drive. 
  • Maintains a clean and safe service drive area, free of dirt, water, leaves, snow, etc. 
  • Maintains a professional appearance. 
  • Performs customer follow-up on repair orders.
  • Other duties as required by the Service Manager. 

What We Look For:

  • Valid (G) Driver's License.
  • Clean driving record. 
  • Able to drive both manual and automatic transmission. 
  • Previous customer service experience is considered an asset. 
  • Keen attention to detail.
  • An organized and motivated individual who can work independently and as a team player.

What We Offer:

  • A solid foundation of customers from over 58 years of business.
  • Competitive compensation plan and health and dental insurance.
  • An incredible opportunity for advancement within the organization.
  • A leadership team that trains and mentors its staff to ensure success for new team members.
  • No Sunday or holiday work, more time for your family.
  • A fun place to work!

 

We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process. We thank all candidates, but only those selected for an interview will be contacted.

 

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About Us

5000 Vehicles. 20 Stores. 18 Brands, 1 promise: Serving you better, each and every day. Since 1962, we've grown to become one of the largest dealer groups in Ontario. We serve thousands of happy customers every year, thanks to our huge vehicle network, fantastic incentives, and award- winning customer service. We believe world class service takes world class people, which is why we look to hire individuals who support our serve philosophy.

Payman Nasrollahi

Payman

After so many years working in the automotive industry and with different groups, I must say The Humberview Group is one the top groups to work for.

It offers a positive environment, great culture, and they respect you and your family time. It’s very well-organized, or better yet, a well-oiled machine

Hadi Chmait

Sean

The Humberview Group is a great place to work! It is a very positive environment and has a good corporate culture. I feel that I am able to come to work and perform at my best because my managers are very supportive and constructive with all feedback and help me to progress in my role.

Hadi Chmait

Lisa

It is a pleasure working with The Humberview Group! We work in a positive environment with amazing colleagues in which I like to call "Family". I love coming into work every day and seeing these faces. It is such a friendly, customer-oriented and fun environment. I have been working within the Humberview Group for over 8 years and I wouldn't change a thing!