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Concierge & Service Driver

Job No: HG1660
Location: Brampton

 

Mercedes-Benz Brampton is currently looking for a Concierge & Service Driver to join their team in Brampton.  

Our Concierge & Service Drivers are an integral part of the day-to-day flow of business in the Service Department. The Concierge & Service Driver is responsible for organizing the lot and transportation of vehicles and general yard duties. This dealership is looking for a motivated and determined individual to assist the service team.

Mercedes Benz-Brampton is a proud member of The Humberview Group - one of Ontario's leading automotive dealer groups and an award-winning Employer of Choice. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: Serving you better, each and everyday.

 

Please note that this is a full-time permanent role. 

 

Job Duties:

  • Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions, and directs them to the appropriate person or location.
  • Controls service traffic flow and parking. 
  • Pick up customer vehicles for service and return vehicles to customers after service appointments.
  • Determines if customers coming into service have an appointment. Records customer's name, VIN, tag number, mileage, and existing vehicle damage. 
  • Assists lot attendant with duties at the service counter and in the service drive. 
  • Maintains a clean and safe service drive area, free of dirt, water, leaves, snow, etc. 
  • Maintains a professional appearance. 
  • Performs customer follow-up on repair orders.
  • Other duties as required by the Service Manager. 

What We Look For:

  • Valid (G) Driver's License.
  • Clean driving record. 
  • Able to drive both manual and automatic transmission. 
  • Previous customer service experience is considered an asset. 
  • Keen attention to detail.
  • An organized and motivated individual who can work independently and as a team player.

What We Offer:

  • A solid foundation of customers from over 58 years of business.
  • A very competitive compensation plan with health and dental insurance.
  • An incredible opportunity for advancement within the organization.
  • A leadership team that trains and mentors its staff to ensure success for new team members.
  • No Sunday or holiday work, more time for your family.

 

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out.

Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you!

We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process. We thank all candidates, but only those selected for an interview will be contacted.

 

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About Us

5000 vechicles. 20 Stores. 18 Brands, 1 promise: Serving you better, each and every day. Since 1962, we've grown to become one of the largest dealer groups in Ontario. We serve thousands of happy customers every year, thanks to our huge vehicle network, fantastic incentives, and award- winning customer service. We believe world class service takes world class people, which is why we look to hire individuals who support our serve philosophy.

Payman Nasrollahi

Payman

After so many years working in the automotive industry and with different groups, I must say The Humberview Group is one the top groups to work for.

It offers a positive environment, great culture, and they respect you and your family time. It’s very well-organized, or better yet, a well-oiled machine

Hadi Chmait

Sean

The Humberview Group is a great place to work! It is a very positive environment and has a good corporate culture. I feel that I am able to come to work and perform at my best because my managers are very supportive and constructive with all feedback and help me to progress in my role.

Hadi Chmait

Lisa

It is a pleasure working with The Humberview Group! We work in a positive environment with amazing colleagues in which I like to call "Family". I love coming into work every day and seeing these faces. It is such a friendly, customer-oriented and fun environment. I have been working within the Humberview Group for over 8 years and I wouldn't change a thing!