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Parts Advisor

Job No: HG1684
Location: Etobicoke

 

Are you detail-oriented? Do you enjoy understanding all of the little intricate parts that make up the vehicle whole? Then you might be a great fit for a Parts Advisor position!

Humberview Volkswagen is currently looking for a Parts Advisor to join their team in Etobicoke.

The Parts Advisor is responsible for providing exceptional customer service, selling, ordering and stocking parts for the dealership. The Parts Advisor will also advise customers on other available services and build lasting relationships.

Humberview Volkswagen is a proud member of The Humberview Group - one of Ontario's leading automotive dealer groups and an award-winning Employer of Choice. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: Serving you better, each and everyday.

 

Job Duties:

  • Greets all customers promptly on the telephone.
  • Sells parts through the shop, by phone, over the counter to customers and telemarketing to customers.
  • Assists walk-in and wholesale customers with the selection of parts, and informs customers about the product line.
  • Provides price quotes and other related parts information via the telephone.
  • Determines availability on items and submit orders.
  • Prepares orders daily for shipment, delivery or pick-up.
  • Retrieves parts purchased from stock.
  • Issues credit for parts returned.
  • Assists with shipping/receiving when necessary.
  • Performs other duties as assigned by Parts Manager.

What We Look For:

  • Previous dealership experience is strongly preferred.
  • Excellent customer service skills.
  • Ability to learn and utilize electronic parts catalogues.
  • Ability to manage multiple priorities using good organizational and time management skills.
  • Ability to lift 50 lbs.
  • Previous experience working with a German manufacturer is an asset.
  • Strong communication skills.

Why Join HG:

  • A solid foundation of customers from over 60 years of business.
  • An incredible opportunity for advancement within HG.
  • Great perks & benefits and amazing friends & family program for car discounts. 
  • Employee pricing on vehicles, services, and accessories. 
  • A management team that trains and mentors its team members to ensure success. 
  • Hosted social events throughout the year, such as lunches & BBQs. 
  • No Sunday or holiday work, more time for you and family.
  • A fun place to work!

 

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term.

Having a great corporate culture with team members who share our values is what makes us stand out!

We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process. We thank all candidates, but only those selected for an interview will be contacted.

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About Us

20 stores. 17 brands. 5000 vehicles, 1 promise: Serving you better, each and every day. Since 1962, we've grown to become one of the largest dealer groups in Ontario. We serve thousands of happy customers every year, thanks to our huge vehicle network, fantastic incentives, and award- winning customer service. We believe world class service takes world class people, which is why we look to hire individuals who support our serve philosophy.

Hadi Chmait

Hadi

Working with The Humberview Group doesn't feel like work at all. It's so family-oriented here that I feel so at home and relaxed when working. I have been working here for almost 3 years and my managers and fellow team members have helped me become a seasoned sales representative and most importantly a better person.

Hadi Chmait

Sean

The Humberview Group is a great place to work! It is a very positive environment and has a good corporate culture. I feel that I am able to come to work and perform at my best because my managers are very supportive and constructive with all feedback and help me to progress in my role.

Hadi Chmait

Lisa

It is a pleasure working with The Humberview Group! We work in a positive environment with amazing colleagues in which I like to call "Family". I love coming into work every day and seeing these faces. It is such a friendly, customer-oriented and fun environment. I have been working within the Humberview Group for over 8 years and I wouldn't change a thing!