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Service Greeter (Lot Attendant)

Job No: HG1806
Location: Brampton

 

If you’re looking to get your foot in the door in the Service Department and learn about the department process, then this is a great position to start in!

Colony Ford Lincoln is currently looking for a Service Greeter to join their team in Brampton. 

The Service Greeter is responsible for assisting customers and are an integral part of the day-to-day flow of business in the Service Department. 

Our Greeters/Lot Attendants provide excellent customer service while interacting with customers in the Service drive-thru. They also assist Service Advisors and Technicians by bringing customer vehicles through the shop or through the car wash.

Colony Ford Lincoln is a proud member of The Humberview Group - one of Ontario's leading automotive dealer groups and an award-winning Employer of Choice. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: Serving you better, each and everyday.

 

Please note that this is a full-time permanent role. 

 

Why Join HG:

  • A solid foundation of customers from over 60 years of business.
  • An incredible opportunity for advancement within HG.
  • RRSP Match & an Employee Assistance Program. 
  • Health & dental insurance plus a health care spending amount. 
  • Great perks & benefits and amazing friends & family program for car discounts. 
  • Employee pricing on vehicles, services, and accessories. 
  • A management team that trains and mentors its team members to ensure success. 
  • Hosted social events throughout the year, such as lunches & BBQs. 
  • No Sunday or holiday work, more time for you and family.
  • A fun place to work!

Job Duties:

  • Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions, and directs them to the appropriate person or location.
  • Controls service traffic flow and parking. 
  • Determines if customers coming into service have an appointment.
  • Records customer's name, VIN, tag number, mileage, and existing vehicle damage. 
  • Assists lot attendant with duties at the service counter and in the service drive. 
  • Maintains a clean and safe service drive area, free of dirt, water, leaves, snow, etc. 
  • Maintains a professional appearance. 
  • Performs customer follow-up on repair orders.
  • Other duties as required by the Service Manager. 

What We Look For:

  • Valid Driver's License.
  • Clean driving record. 
  • Able to drive both manual and automatic transmission is an asset. 
  • Previous customer service experience. 
  • Keen attention to detail.
  • An organized and motivated individual who can work independently and as a team player.

 

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out.

Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you!

We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process. We thank all candidates, but only those selected for an interview will be contacted.

 

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About Us

5000 Vehicles. 20 Stores. 18 Brands, 1 promise: Serving you better, each and every day. Since 1962, we've grown to become one of the largest dealer groups in Ontario. We serve thousands of happy customers every year, thanks to our huge vehicle network, fantastic incentives, and award- winning customer service. We believe world class service takes world class people, which is why we look to hire individuals who support our serve philosophy.

Payman Nasrollahi

Payman

After so many years working in the automotive industry and with different groups, I must say The Humberview Group is one the top groups to work for.

It offers a positive environment, great culture, and they respect you and your family time. It’s very well-organized, or better yet, a well-oiled machine

Hadi Chmait

Sean

The Humberview Group is a great place to work! It is a very positive environment and has a good corporate culture. I feel that I am able to come to work and perform at my best because my managers are very supportive and constructive with all feedback and help me to progress in my role.

Hadi Chmait

Lisa

It is a pleasure working with The Humberview Group! We work in a positive environment with amazing colleagues in which I like to call "Family". I love coming into work every day and seeing these faces. It is such a friendly, customer-oriented and fun environment. I have been working within the Humberview Group for over 8 years and I wouldn't change a thing!