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Delivery Specialist

Job No: HG1907
Location: Etobicoke

 

Humberview Volkswagen is currently looking for a Delivery Specialist to join their team in Etobicoke.

Purchasing a vehicle is an exciting time!

Our Delivery Specialists are responsible for assisting in coordinating the dates and times of all new and pre-owned vehicle deliveries. They will also be responsible for following up with customers post-delivery to address any questions/concerns the customer may have following the delivery.

The Delivery Specialist works directly and indirectly with all dealership departments to ensure that delivery schedules are met and customers' expectations are fulfilled. 

Humberview Volkswagen is a proud member of The Humberview Group - one of Ontario's leading automotive dealer groups and an award-winning Employer of Choice. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: Serving you better, each and everyday.

 

Why Join HG:

  • A solid foundation of customers from 60 years of business.
  • An incredible opportunity for advancement within the organization.
  • RRSP Match & an Employee Assistance Program. 
  • Health and dental insurance plus a health care spending account.
  • Great perks & benefits and amazing friends & family program for car discounts. 
  • Employee pricing on vehicles, services, and accessories.
  • A leadership team that trains and mentors its team members to ensure success. 
  • Hosted social events throughout the year, such as lunches & BBQs. 
  • No Sunday or holiday work, more time for your family.
  • A fun place to work!

Job Duties:

  • Ensuring all deliveries are thoroughly detailed, gassed up, licensed and free from any defects or warning lights, in essence, the vehicle should be presentation-ready!
  • Ensuring the appropriate amount of time is allotted for each delivery.
  • Develop sales processes that will provide additional revenue to the Sales and Parts Departments.
  • Ensuring that customers clearly understand their vehicle features and benefits.
  • Providing service tours for each delivery to familiarize each customer with the process when bringing their vehicle in for service.
  • Other duties as required.

What We Look For:

  • A professional appearance and a positive, cordial attitude at all times.
  • Valid G driver’s license.
  • The capability to work in a fast-paced and ever-changing environment to exceed customer expectations.
  • Excellent phone and email etiquette.
  • A flexible work scheduled (with the ability to work evenings and Saturdays).
  • A knowledge and passion for the Volkswagen brand and its related products and features.
  • Above average knowledge of the latest technological trends.
  • Knowledge of dealership processes is considered an asset.
  • Interest in career growth, potentially into an VW Brand Specialist role. 

 

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out.

Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you!

We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process. We thank all candidates, but only those selected for an interview will be contacted.

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About Us

20 stores. 17 brands. 5000 vehicles, 1 promise: Serving you better, each and every day. Since 1962, we've grown to become one of the largest dealer groups in Ontario. We serve thousands of happy customers every year, thanks to our huge vehicle network, fantastic incentives, and award- winning customer service. We believe world class service takes world class people, which is why we look to hire individuals who support our serve philosophy.

Hadi Chmait

Hadi

Working with The Humberview Group doesn't feel like work at all. It's so family-oriented here that I feel so at home and relaxed when working. I have been working here for almost 3 years and my managers and fellow team members have helped me become a seasoned sales representative and most importantly a better person.

Hadi Chmait

Sean

The Humberview Group is a great place to work! It is a very positive environment and has a good corporate culture. I feel that I am able to come to work and perform at my best because my managers are very supportive and constructive with all feedback and help me to progress in my role.

Hadi Chmait

Lisa

It is a pleasure working with The Humberview Group! We work in a positive environment with amazing colleagues in which I like to call "Family". I love coming into work every day and seeing these faces. It is such a friendly, customer-oriented and fun environment. I have been working within the Humberview Group for over 8 years and I wouldn't change a thing!