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Concierge (Lot Attendant)

Job No: HG2079
Location: Toronto

 

Audi Midtown Toronto is looking for a Concierge (Lot Attendant) to join their team in Toronto. 

Our Concierges are an integral part of the day-to-day flow of business in the Service Department. 

The Concierge provides excellent customer service while interacting with customers in the Service drive-thru. They may also assist Service Advisors and Technicians by bringing customer vehicles through the shop and keep the lot organized of vehicles.

Audi Midtown Toronto is a proud member of The Humberview Group - one of Ontario's leading automotive dealer groups and an award-winning Employer of Choice. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: Serving you better, each and everyday.

 

Why Join HG:

  • A solid foundation of customers from 60 years of business.
  • An incredible opportunity for advancement within the organization.
  • RRSP match & an Employee Assistance Program. 
  • Competitive compensation plans with health and dental insurance.
  • Great perks & benefits and amazing friends & family program for car discounts. 
  • Employee pricing on vehicles, services, and accessories.
  • A leadership team that trains and mentors its team members to ensure success. 
  • Hosted social events throughout the year, such as lunches & BBQs. 
  • No Sunday or holiday work.
  • A fun place to work!

Job Duties:

  • Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions, and directs them to the appropriate person or location.
  • Controls service traffic flow and parking. 
  • Determines if customers coming into service have an appointment.
  • Records customer's name, VIN, tag number, mileage, and existing vehicle damage. 
  • Assists lot attendant with duties at the service counter and in the service drive. 
  • Maintains a clean and safe service drive area, free of dirt, water, leaves, snow, etc. 
  • Maintains a professional appearance. 
  • Performs customer follow-up on repair orders.
  • Other duties as required by the Service Manager. 

What We Look For:

  • Valid G or G2 Driver's License.
  • Clean driving record. 
  • Able to drive both manual and automatic transmission is an asset. 
  • Previous customer service experience. 
  • Keen attention to detail.
  • An organized and motivated individual who can work independently and as a team player.

 

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out.

Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you!

We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process. We thank all candidates, but only those selected for an interview will be contacted.

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About Us

20 stores. 17 brands. 5000 vehicles, 1 promise: Serving you better, each and every day. Since 1962, we've grown to become one of the largest dealer groups in Ontario. We serve thousands of happy customers every year, thanks to our huge vehicle network, fantastic incentives, and award- winning customer service. We believe world class service takes world class people, which is why we look to hire individuals who support our serve philosophy.

Hadi Chmait

Hadi

Working with The Humberview Group doesn't feel like work at all. It's so family-oriented here that I feel so at home and relaxed when working. I have been working here for almost 3 years and my managers and fellow team members have helped me become a seasoned sales representative and most importantly a better person.

Hadi Chmait

Sean

The Humberview Group is a great place to work! It is a very positive environment and has a good corporate culture. I feel that I am able to come to work and perform at my best because my managers are very supportive and constructive with all feedback and help me to progress in my role.

Hadi Chmait

Mary

As an immigrant 4yrs ago, beyond just a workplace, The Humberview Group has become my home away from home. Their commitment to promoting work-life balance is not just lip service but is a part of their culture where they go above and beyond ensuring one’s growth personally and professionally. Working for HG is not just a job, it’s a fulfilling journey where every Team Member is valued and empowered to succeed.