The Humberview Group is looking for an Automotive Warranty Administrator to join one our teams in Toronto.

The Warranty Administrator will be responsible for processing warranty and internal repair orders, as well as assisting with various duties at the service desk. 

The Humberview Group is one of Ontario's leading automotive dealer groups and winner of Canada's Best Managed Companies program for 2024. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: Serving you better, each and everyday.

We believe, “our vehicles are great, but our people are exceptional”. 

Why Join HG:

• Career Growth: Unlock opportunities for advancement within our organization.
• Rewards Program: Enjoy bonuses and incentives, including a referral bonus of up to $2,000. 
• Comprehensive Benefits: Competitive compensation with health, dental, travel, and life insurance, RRSP match and an Employee Assistance Program (EAP). 
• Excellence Recognition: Proudly awarded as one of Canada's Best Managed Companies in 2024. 
• Established Legacy: With over 60 years of service, our loyal customer base forms the foundation of our success. 
• Mentorship: Receive training and support from our leadership team. 
• Exclusive Perks: Access Team Member pricing on vehicles, services, and accessories, plus discounts on brands and gym memberships. 
• Social Engagement: Engage in social events like sporting gatherings and BBQs. 
• Work-Life Balance: No Sunday or holiday work plus long weekends off all summer-long for more time with family.
• And much more for you to discover!

Job Duties:

• Respond to customers and answer warranty questions.
• Submit warranty claims.
• Close out all warranty work orders on a daily basis.
• Handle customer contacts and inquiries.
• Maintain complete and accurate records for warranty claims.
• Maximize claim eligibility and reduce write offs.
• Assist Service department as needed.
• Other duties as required. 

What We Look For:

• 1+ years of warranty experience is preferred. 
• Related experience in automotive service desk and or warranty processing would be considered an asset.
• Valid Driver’s license and clean driving record.
• Strong written and verbal communication skills.
• Experience on CDK software would be an asset.
• Reliable and disciplined - able to follow through on assignments.
• Organized/able to prioritize in order to meet deadlines.
• Self-motivated.
• Accuracy and detail oriented individual.
• Committed to achieve the very best in customer service and teamwork. 

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out.

Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you!

We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process. We thank all candidates, but only those selected for an interview will be contacted.