Tower Operator
Job No:
HG759
Location:
Toronto, ON
Audi Midtown Toronto is currently looking for a Tower Operator to join their team in Toronto. The Tower Operator is responsible for contributing to the operational effectiveness of the service department and to positive CSI results by maximizing shop productivity and by ensuring that all vehicles advance through the shop in a timely and efficient manner; contributing to an overall experience that exceeds expectations.
Audi Midtown Toronto has been voted the Number 1 Audi Volume Dealer in Canada. This dealership also boasts a state-of-the-art, 7-story area of 170,000 square ft. and a 25-car indoor new vehicle showroom! And not only does Audi Midtown Toronto offer top quality sales and service assistance, but they also offer a great selection of parts and accessories that will transform your Audi into a vehicle that is uniquely equipped to fit your lifestyle.
Audi Midtown Toronto is a proud member of The Humberview Group - one of Ontario's leading automotive dealer groups and an award-winning Employer of Choice. As automotive specialists, we represent 20 stores, 17 brands and 5000 vehicles. At HG, we put people first, because without them, we couldn’t possibly deliver on our promise of serving you better, each and every day.
Job Duties:
- Prepare, process, record and reconcile warranty claims as per Audi policies & procedures.
- Maintains complete and accurate records for warranty claims.
- Hold any warranty claims that require manufacturer authorization.
- Forward warranty claims for defective parts to the factory and distributors.
- Arranges for parts to be shipped back to factory or distributor, or to be scrapped.
- Maintain schedules for factory warranty, extended warranty, PDI and ensure balances remain current.
- Attend all department meetings.
- Follow all company and manufacturer policies, directives and procedures.
- Perform any other duties as required.
What We Look For:
- CDK knowledge and training is considered an asset.
- Familiarity with automotive terminology and manufacturer warranties and procedures is preferred.
- Excellent organization and multi-tasking expertise.
- Detail oriented with good analytical aptitude.
- Solid time management and decision making capabilities.
- Effective listening and communication skills.
- Computer literate.
What We Offer:
- A solid foundation of customers from 57 years of business
- A very competitive Compensation plan and health and dental insurance.
- An incredible opportunity for advancement within the organization.
- A leadership team that trains and mentors its staff to ensure success for new team members.
- No Sunday or holiday work, more time for your family.
- A fun place to work!
We thank all candidates, but only those selected for an interview will be contacted. Thank you for your interest in The Humberview Group.
